Privacy policy

Last updated: May 2026

At Allerose, we take your privacy seriously. This policy explains what information we collect when you use our website, how we use it, and what rights you have. It applies to all visitors, customers, and users of allerose.com.

Allerose is the online store of Jaap Molenaar Dienstverlening, a legally registered business in the Netherlands. Our business is located in the Netherlands, and we ship to customers in the United Kingdom. We are a Shopify store, and for more information on how Shopify handles data, please visit shopify.com/legal/privacy.

What information we collect

Information you provide directly: When you place an order, create an account, or contact us, we collect your name, email, shipping information, billing information, and phone number. Payment information is handled by our payment processor, and we do not store it on our servers.

Information collected automatically: This includes your IP address, browser type, device information, operating system, pages visited, duration of visit, referring URL, and location information.

Information we receive from third parties: We may collect information about you from advertising and analytics partners and payment processors.

How we use your information

We use the information we collect to process and ship your orders to the United Kingdom, send order confirmations, shipping updates and delivery notifications, provide customer support, process payments securely, prevent fraud, improve our website and shopping experience, show you relevant ads, and send you marketing emails if you have opted in.

Payment processing

We accept Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay and Shop Pay. All transactions are encrypted using SSL and processed securely. We never store your full payment details on our servers.

Marketing communications

If you opted in to receive marketing emails, we may send you offers and updates from time to time. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails.

Cookies and tracking technologies

We use cookies, pixels, and similar technologies to remember your preferences and cart, understand how you use our site, measure our marketing campaigns, and show you relevant ads.

Third-party advertising cookies: We work with Google to serve ads on our site and across the web, including remarketing ads based on your previous visits to allerose.com. Google uses the DoubleClick cookie for this. You can opt out of Google's advertising cookies at adssettings.google.com. You can also opt out at optout.aboutads.info or through the Network Advertising Initiative at optout.networkadvertising.org.

Global Privacy Control (GPC)

Our site recognizes the Global Privacy Control signal. If you have GPC enabled in your browser, we treat this as a request to opt out of targeted advertising and data sharing.

Do Not Track

Our site does not respond to Do Not Track signals. We do honor GPC and the opt-out options listed above.

How we share your information

We do not sell or rent your information to third parties for their own marketing purposes. We share your data only with partners we need to run our business: Shopify as our e-commerce platform, our payment processors, shipping and fulfillment partners, Google and other advertising partners, and analytics providers.

Google Ads and Remarketing

We use Google Ads to advertise Allerose products online. Through remarketing, Google may show Allerose ads to people who have previously visited our site. You can opt out of personalized Google advertising at adssettings.google.com. More info at google.com/policies/privacy/partners.

International data transfers

Allerose is a Netherlands-based company and we only ship to the United Kingdom. Your personal information may be stored and processed in the United Kingdom, the Netherlands, or other countries where our service providers operate. As a Netherlands-based business, we are subject to the GDPR. We also comply with the UK GDPR and all applicable UK data protection legislation.

Data retention

We keep your personal information for as long as needed to fulfill the purpose it was collected for. Once your information is no longer needed, we delete it.

Children's privacy

Our site is not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13.

Your privacy rights

Residents of the United Kingdom have rights under the UK GDPR, including the right to access your personal data, request correction or deletion, object to processing, and lodge a complaint. The supervisory authority in the UK is the Information Commissioner's Office at ico.org.uk.

Residents of the EEA and the Netherlands: we comply with all provisions of the GDPR. For the Netherlands, the supervisory authority is the Autoriteit Persoonsgegevens at autoriteitpersoonsgegevens.nl.

All customers: regardless of where you are, you can contact us at any time to exercise your privacy rights.

Complaints and dispute resolution

If you have a complaint about how we handle your personal data, email us at info@allerose.com. We will do our best to resolve it within 10 business days.

Security

We take reasonable technical and organizational measures to protect your information. All data you submit is protected with SSL/TLS encryption.

Changes to this policy

We may update this policy from time to time. When we do, the revised version will be posted on our site with an updated date.

Have any questions?

Send us an email at info@allerose.com and we will respond within 24 hours.

Business Information:

Company Name: Jaap Molenaar Dienstverlening
Company Address: De Fruittuin 10, 1606 CX Venhuizen, The Netherlands
Company Number: 87854619

Contact Information:

Email: info@allerose.com
Phone: +44 7882 754037

Business Hours:
Monday – Friday: 9:00 – 17:00
Saturday – Sunday: 9:00 – 15:00
Response Time: We aim to respond to all emails within 24 hours