Terms of service

Last updated: May 2026

Welcome to Allerose. These Terms of Service govern your use of our website at allerose.com and the purchase of products through our online store.

Allerose is the online store of Jaap Molenaar Dienstverlening, a legally registered business located in the Netherlands. Our online store sells fashion items to customers in the United Kingdom.

1. Company information

Company Name: Jaap Molenaar Dienstverlening
Company Address: De Fruittuin 10, 1606 CX Venhuizen, The Netherlands
Company Number: 87854619
Email: info@allerose.com
Phone: +44 7882 754037

2. Eligibility

By using our site, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and are located in the United Kingdom. Our store is for personal, non-commercial use only.

3. Products and availability

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice. In the event that a product is listed at an incorrect price, we reserve the right to cancel or refuse any orders placed at that incorrect price.

4. Ordering

By ordering through allerose.com, you make an offer to purchase the products in your order. An order is considered accepted when it is shipped and a shipping confirmation is sent to the customer. We may cancel the order at any time and provide a full refund in such cases.

4b. Order cancellation

If you wish to cancel your order, please contact us at info@allerose.com as soon as possible. We cannot guarantee cancellation once an order has been submitted for processing.

5. Pricing and payment

Our site is in GBP. We accept Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay and Shop Pay. All payments are processed through third parties.

6. Shipping and delivery

Allerose only ships products to the United Kingdom. We do not ship to BFPO addresses. Handling time: 1 to 3 business days. Delivery time: 4 to 7 business days. Total: 5 to 10 business days.

7. Returns and refunds

Our Return & Refund Policy is available in full on the site. We accept returns within 30 days after delivery. Items must not be worn or washed. Return shipping costs are the responsibility of the customer.

8. Accuracy of information

While we strive to ensure that all information provided on our site is accurate and up to date, we do not guarantee that all information is error-free, complete, or current.

9. Intellectual property

The content of allerose.com is the property of Allerose or its content suppliers and is protected by applicable intellectual property laws.

10. Prohibited use

By using our site, you agree not to use the site for any unlawful purpose, attempt to gain unauthorized access, submit false or misleading information, or resell products without our written consent.

11. User comments and feedback

If you submit reviews, feedback, or other content to us, you grant Allerose a non-exclusive, royalty-free right to use, publish, and distribute such content.

12. Personal information and UK GDPR

Your use of our site and submission of personal information is governed by our Privacy Policy. As a Netherlands-based business selling to UK customers, Allerose complies with the GDPR and the UK GDPR.

13. Disclaimer of warranties

Our site and products are provided on an as-is basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our site or products.

14. Limitation of liability

To the fullest extent permitted by law, Jaap Molenaar Dienstverlening shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products.

15. Indemnification

You agree to indemnify and hold harmless Jaap Molenaar Dienstverlening from any claims, damages, or expenses arising from your use of our site or your violation of these Terms.

16. Third-party links

Our site may contain links to third-party websites. We are not responsible for the content or practices of those sites.

17. Termination

We reserve the right to terminate or restrict your access to our site at any time, without notice, for any reason.

18. Governing law

These Terms are governed by the laws of the Netherlands. As our store serves customers in the United Kingdom, we also comply with applicable UK consumer protection legislation, including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.

19. Changes to these terms

We reserve the right to update these Terms at any time. The most current version will be posted on our site.

20. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

21. Entire agreement

These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Jaap Molenaar Dienstverlening regarding your use of our site.

Have any questions?

Send us an email at info@allerose.com and we will respond within 24 hours.

Business Information:

Company Name: Jaap Molenaar Dienstverlening
Company Address: De Fruittuin 10, 1606 CX Venhuizen, The Netherlands
Company Number: 87854619

Contact Information:

Email: info@allerose.com
Phone: +44 7882 754037

Business Hours:
Monday – Friday: 9:00 – 17:00
Saturday – Sunday: 9:00 – 15:00
Response Time: We aim to respond to all emails within 24 hours